Sales Policy

Effective Date: February 21, 2025

1. Introduction

At Zealtopic, we are dedicated to providing our customers with the finest luxury watches. Our Sales Policy outlines the terms and conditions regarding purchases, pricing, order processing, and other important aspects of your shopping experience.

By placing an order with us, you agree to comply with the terms outlined in this policy.

2. Product Availability & Descriptions

  • We strive to ensure all products listed on our website are accurately described and available for purchase.
  • In rare cases, an item may become out of stock after your order is placed. If this occurs, we will contact you immediately to arrange a refund or alternative solution.
  • Images and descriptions on our website are for reference only. Due to lighting and screen variations, actual products may slightly differ.

3. Pricing & Payments

3.1. Product Pricing

  • All prices are displayed in USD ($) and are subject to change without notice.
  • Prices do not include taxes, duties, or shipping fees, which will be calculated at checkout.
  • We reserve the right to adjust pricing due to promotions, errors, or market fluctuations.

3.2. Accepted Payment Methods

We offer secure and convenient payment options, including:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal
✔ Bank Transfers (for bulk orders)

3.3. Payment Security

All transactions are encrypted and secured to protect your personal and financial data.

4. Order Processing & Confirmation

  • Once an order is placed, you will receive an order confirmation email with details.
  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a shipping confirmation email with tracking information once your order is dispatched.

5. Cancellations & Order Modifications

  • Orders can only be canceled or modified within 24 hours of placement.
  • Once an order is processed and shipped, it cannot be canceled.
  • If you need to change your shipping details, contact us immediately at contact@zealtopic.xyz.

6. Shipping & Delivery

  • Shipping times vary depending on destination and shipping method selected at checkout.
  • Customers are responsible for any customs duties, taxes, or import fees.
  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

For more details, refer to our Delivery Policy.

7. Returns & Refunds

  • If you are not satisfied with your purchase, you may be eligible for a return or refund within 14 days of delivery.
  • Items must be unused, in original packaging, and include all accessories.
  • Some items, such as personalized or clearance products, are non-returnable.

For more details, refer to our Refund & Return Policy.

8. Warranty & Authenticity Guarantee

  • All watches sold by Zealtopic are 100% authentic and come with a manufacturer’s warranty.
  • Warranty coverage varies depending on the brand and product.
  • Customers must retain their purchase receipt for warranty claims.

9. Fraud Prevention & Order Verification

To protect our customers and business from fraud, we may:
✔ Request additional identity verification for high-value orders.
✔ Cancel orders if fraudulent activity is suspected.
✔ Report fraudulent transactions to law enforcement authorities.

10. Contact Us

For any sales-related inquiries, reach out to us:

📍 Address: 421 New York Avenue, Texas, Frisco, United States
📞 Phone Number: 817-969-9352
📧 Email: contact@zealtopic.xyz
🌐 Website: https://zealtopic.xyz/