Warranty Policy

Warranty Policy

At Novar Fashion, we are dedicated to ensuring your complete satisfaction with our products. Our warranty policy reflects our commitment to quality and customer care, providing you with peace of mind.

Warranty Coverage

  • Duration: Our standard warranty period is 30 days from the date of purchase.
  • Scope: This warranty covers defects in material and workmanship under normal use. It does not cover damage caused by misuse, accidental damage, or alterations.
  • What We Offer: If you find a defect in your product, we will repair or replace it at no additional cost. If repair is not feasible, we will offer a replacement or a refund based on the product’s condition and availability.

How to Request a Warranty Service

  1. Contact Us: Reach out to us via our website, hotline, or email with your purchase details and a description of the issue.
  2. Provide Proof of Purchase: Include a copy of your receipt or order confirmation.
  3. Return the Product: Follow our instructions for returning the defective item. We will cover the return shipping costs for warranty claims.

Exclusions

  • Normal Wear and Tear: Damage resulting from normal use over time is not covered.
  • Misuse or Alteration: Any alterations or misuse of the product will void the warranty.
  • Third-Party Repairs: Repairs or modifications made by unauthorized third parties will void the warranty.

For any questions or additional information regarding our warranty policy, please feel free to contact us through our website, hotline, or email. We are here to assist you and ensure a positive experience with Novar Fashion.